Orders & the floor
Take the order on the counter or a tablet. The ticket stays with the table until they pay.
- Dine-in, takeaway, delivery, room service, drive-thru
- Split, merge, hold, retrieve
- Fire to kitchen with a manager PIN for voids
Made for Africa
The restaurant system that runs the till and the books.
KwikServe is hospitality software for restaurants, hotels and bars. Take the order, fire the kitchen, dispatch delivery, pay in cash or MoMo, then close the day without a second product.
- Touch-first POS
- Kitchen display & KOT
- MTN & Airtel as separate wallets
- About 1–2 weeks to go live
One tenant · many branches
Roles & PIN control
Shift handover with consent
House accounts & credit
Product
Features at a glance.
One tenant for the till, the kitchen, the store, the people, and the books. Staff only see what their role allows.
Kitchen display & KOT
Tickets land on the right station without a print dialog in the way.
- Pending → preparing → ready
- Station boards and kitchen printers
- Reprint and recover a failed fire
Delivery & drive-thru
Zone, rider, and status on one dispatch board — not a side spreadsheet.
- Zones, fees, auto-assign or pick a driver
- Pay now or collect on the doorstep
- Car / stall number and ready time
Stock, recipes, buying
Buy in crates, issue in bottles. A sale knocks the recipe, not a guess.
- GRN, purchase orders, counts
- FIFO-style costing and waste log
- Theoretical vs actual food cost
People & payroll
The same staff who clock in can be paid from the same tenant.
- Attendance, leave, roster
- NSSF / PAYE / LST on the period
- Payslips after approve and pay
Payments, books, reports
Cash, card, and MoMo as separate wallets — then the day lands on the GL.
- MTN and Airtel as their own accounts
- X / Z, P&L, trial balance, period lock
- Voids, walk-outs, food cost %
Who it’s for
Independent restaurants first. Groups when you are ready.
Start on one outlet. Add a branch, an outlet, or a hotel F&B without moving house. Menus, stock and shifts stay on the branch you are working in.
- Restaurants, bars, cafés, hotel food service
- Uganda-first tax, payroll and mobile money
- Cashier, waiter, chef, dispatcher, accountant — different screens, same data
Front of housePOS, tables, payments, held orders
KitchenKDS stations and KOT tickets
DispatchRiders, zones, COD
Back officeStock, payroll, books, audit
Go live
Typical implementation: one to two weeks.
- Consult Outlets, menu, printers, payment mix, who may void or close a shift.
- Set up Branch, roles, CoA, fees, kitchen stations, drivers if you deliver.
- Migrate Items, customers, opening stock and balances.
- Train Floor first, then accounts. Demo tenant available before cutover.
- Go live Fire a real ticket. We stay on support after the first service.
FAQ
What owners usually ask.
Is this only a till?
No. The till is the front. Kitchen, delivery, stock, payroll and accounts sit on the same tenant so a paid sale can reach the books.
How is this different from a shop or supermarket till?
A shop till rings a barcode. A restaurant has modifiers, courses, a kitchen that must see the ticket, split bills, held tables, and a shift that has to close. KwikServe is built for that service, not for a counter that only sells sealed goods.
How long before we can take a real order?
A typical first outlet is one to two weeks: consult, set up, migrate the menu and opening stock, train the floor, then fire a live ticket. Bigger groups take longer because branches and roles take a day extra, not because the software is locked.
Do we have to buy terminals from you?
No. KwikServe is the software. Most sites use a touch PC or tablet they already have, plus kitchen printers. We will tell you what works; we do not lock you to a branded handset.
Does it handle our own delivery, or only walk-in?
Your own delivery and drive-thru sit on the same ticket as dine-in: zones, fees, a dispatch board, drivers, pay-now or collect at the door. We do not claim a live pipe from every third-party app. If you need a named aggregator, ask on the demo.
How do you charge?
Per outlet, quoted for how you trade — Outlet, Business, or Group. Implementation, printers, and SMS credits sit on top. There is no public UGX list yet; send the outlet count and we send a number.
What should we insist on before we pick any restaurant system?
A kitchen that receives the ticket, payments that match how Uganda actually pays (cash and separate MoMo wallets), stock that moves when a plate is sold, a shift that can close blind, and books that can lock. If those are add-ons from five vendors, you will feel it on Saturday night.
What do teams actually use during service?
POS and fire, the kitchen board or KOT, dispatch if you deliver, then X during the day and Z at close. Menu, GRN, payroll, and period lock happen around the service, not on the pass.
Do you work with MTN and Airtel separately?
Yes. Mobile money is not one generic pot. Each provider can post to its own wallet account.
Can we run more than one branch?
Yes. Property → branch → outlet. Users only report on branches they are allowed to see.
What if the kitchen printer is offline?
The order still places. Staff reprint the KOT. Cloud sites use a small print bridge on the till PC for direct ESC/POS.
How do we start?
Book a demo. We walk the real POS, not a slide deck, then scope your first outlet.
Talk to us
See it on a real till, not a brochure.
Tell us the outlet type and we will run dine-in, a delivery, and a shift close on the demo tenant.